Pre-RegistrationTo pre-register, please call: (404) 686-0530
Key Reminders:
- Saint Joseph’s is a tobacco-free environment, including all buildings, walkways, parking garages and outdoor areas.
- Patient safety is Saint Joseph’s number one concern. Please remember never to give personal identification information over the telephone once you have been admitted to your room. Personal identification information includes social security numbers, date of birth or credit card numbers.
What is pre-registration?
- Pre-registration is the process of collecting patient information before the time of service.
- Allows for your insurance to be billed easier and more accurately.
- Creates shorter wait times upon admission to the hospital.
When do I pre-register?
- Patients can pre-register when a surgical, test or other procedure has been scheduled.
- Please pre-register more than 72 hours before time of service (Saint Joseph’s cannot guarantee a complete registration if this timeframe is not met.)
- A pre-registration can be completed by telephone. (call 404.686.0530).
List of things you will need to proceed with pre-registration.
- 10-20 minutes of time.
- A scheduled visit to Saint Joseph’s Hospital (for some areas e-reg is not available, see below).
- All active insurance cards.
- Primary doctor/procedure type information
- Knowledge of patient information (i.e. address, age, social security number, etc)
Please click on the links (if available) for more information about registering within these services.
More Important Information Below
Advanced Directives
Upon arrival it is a good idea to have your Advance Directives (including Living will and Medical Powers of Attorney for Healthcare) with you. If you do not have any of these, please take the time to find out more about these forms by clicking here. If you have any additional questions concerning these forms please call pastoral care at 678-843-7316.
Insurance
Upon arrival, you may be asked to pay deductibles, co-insurance, private room differences and non-covered amounts prior to service. Saint Joseph’s is a preferred provider meaning we contract with almost all insurance companies. However, if we are not a preferred provider for your plan, you will most likely be subjected to higher co-payment or percentages of your bill. If Saint Joseph’s is not in your provider’s network, you will be responsible for the bill portion not paid for by your insurance.
Pre-certification, Authorization and/or a Physician referral
The patient, guarantor or patient’s physician is responsible for initiating the pre-certification from the insurance company for the particular procedure, test, or imaging. Failure to obtain a pre-certification, authorization, or physician’s referral may result in denial or partial payment for services provided.
Special Information for Medicare Patients
Federal Law requires that Saint Joseph’s Hospital gives all Medicare eligible patients the Medicare Secondary Payor Questionnaire (MSP) when the patient arrives for their surgery, test or procedure. The MSP determines whether or not there is other insurance coverage for the beneficiary that is to be billed before Medicare receives the bill for services rendered. According to federal law, the MSP is to be filled out every time the patient visits the hospital. The MSP can be completed online, over the phone or in person upon arrival.
Notice for Medical Care For Those Who Cannot Afford to Pay
Saint Joseph’s is required to give a reasonable amount of its services free or at a reduced change to eligible persons who cannot afford to pay for medical care.If you are not able to pay for all or part of the care you need, contact Saint Joseph’s admissions or business office and ask about the availability and eligibility requirements for such care.If you feel you have been improperly denied free or reduced-charge care, call 1-800-638-0742 for assistance.US Department of Health and Human Services Public Health Service |
Pre-registration
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